As Tallup Footwear and Fashion,We strive to deliver premium-quality footwear and a great shopping experience.

Return Policy 

Only damaged or defective shoes will be returned within 5 day of a successful delivery.

If you receive a damaged, defective, or incorrect product, please:
Contact us within 48 hours of delivery
Share clear photos and an unboxing video As per policy.
Once verified, we will arrange:
A free replacement, or
A full refund (if replacement is unavailable)

Exchange Policy
Size exchange is allowed once per order only, As per advance re-shipping charges policy.

Exchange Subjected to design and size availability.

Refund Policy 

Refunds or Exchange are initiated after recieving return.

Amount will be credited within 3-5 days after receiving the return of damaged/defected Shoe at our end.

Order Cancellation
Orders can be cancelled before dispatch only.

Once shipped, cancellation is not allowed

Courier Charges for Return/Exchange Policy

“If a shipment is returned due to consignee non-availability, refusal, or failure to accept delivery, the original shipping charges are non-refundable.”

 “Any request to Exchange the product to the customer will require payment of applicable re-shipping and handling charges in advance.”

 

Eligibility for Returns
You may request a return or exchange if:
The product is unused, unworn and in original condition.

Trial & Fit Guidelines
Product trial is allowed only on a clean indoor surface.

Avoid wearing shoes outdoors during trial

Returns or Exchange may be rejected if the sole or upper shows wear marks

Final Decision
We reserve the right to accept or reject any return/refund request after inspection, in line with this policy.

Contact Us
For return or refund requests, reach out to us with:
Order ID
Issue details
Photos / videos (If Applicable)
Email: tallupshoe@gmail.com